At Aphródytes, we prioritize your satisfaction. If you're not completely happy with your purchase, our Returns & Exchanges policy ensures a seamless experience.


Eligibility:

  • Returns and exchanges are accepted within 30 days of receipt.
  • Items must be unused, unopened, and in original packaging.

Process:

  1. Contact Us: Reach out to our customer service team via email at support@aphrodytes.com with your order number and reason for return or exchange.
  2. Approval: Our team will review your request and provide instructions for returning the item.
  3. Return Shipping: Ship the item back to us using a trackable shipping method. The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
  4. Inspection: Once we receive the item, we will inspect it to ensure it meets our return criteria.
  5. Refund/ Exchange: If approved, we will process your refund to the original payment method or send you the exchange item within 7-10 business days.

Non-Returnable Items:

  • Sale items
  • Opened or used products

For any further questions, please contact our support team. Your satisfaction is our priority at Aphródytes.